Privacy Policy
Privacy Policy
Effective Date: Aug 1 2024
IT Pro PCs is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, use our services, or purchase our products.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
Name, email address, phone number, and address
Payment information (e.g., credit/debit card details)
Device details, such as serial numbers, if provided for repair services
1.2 Non-Personal Information
IP address and browser type
Operating system and device type
Website usage data through cookies and analytics tools
2. How We Use Your Information
We use the information collected for the following purposes:
To provide and improve our computer repair and sales services
To process payments and deliver purchased products
To send service updates, promotional offers, and customer support communications
To comply with legal obligations
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
Service providers for payment processing, delivery services, or website hosting
Legal authorities when required by law or to protect our rights
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of our website may not function properly.
6. Your Rights
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications
Lodge a complaint with a regulatory body if you believe your data is mishandled
To exercise these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
8. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised "Effective Date."
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
IT Pro PCs
102 Prestwick Terrace Calgary AB T2Z4Y6
itpropcs@outlook.com
Terms and Conditions
Terms and Conditions
Introduction
Welcome to IT Pro PCs. These Terms and Conditions govern your use of our website and services related to computer sales and repair. By accessing or using our website and services, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.
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1. General Terms
1.1. Eligibility: You must be at least 18 years old to use our services.
1.2. Changes to Terms: We reserve the right to modify these Terms at any time. Updates will be posted on our website, and your continued use constitutes acceptance of the changes.
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2. Sales Terms
2.1. Product Availability: Products are subject to availability. We cannot guarantee that all items displayed on the website will be in stock.
2.2. Pricing: Prices listed are subject to change without notice. Taxes and shipping fees may apply.
2.3. Payment: We accept [list payment methods, e.g., credit cards, PayPal, etc.]. Payment must be received in full before the product is shipped.
2.4. Returns and Refunds:
Items may be returned within 7 days of purchase if unused and in original packaging.
Refunds will be issued within 7 days after the item is received and inspected.
Restocking fees of 25% may apply.
Custom built computers are final sale.
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3. Repair Services
3.1. Scope of Service: We diagnose and repair computers and related devices as specified in your repair order.
3.2. Estimates: Repair estimates are provided before work begins. Additional repairs requiring extra costs will be communicated for approval.
3.3. Repair Warranty: Repairs are guaranteed for [warranty period, e.g., 30 days] from the date of completion. Warranty excludes damages caused by misuse or subsequent hardware/software changes.
3.4. Data Loss: We are not responsible for data loss during repairs. It is your responsibility to back up all data prior to service.
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4. Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services, including but not limited to loss of data or business interruption.
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5. Privacy Policy
We respect your privacy. Personal information collected during sales and repairs will be used solely for transaction purposes and not shared with third parties without your consent. View our full Privacy Policy [link to Privacy Policy].
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6. Governing Law
These Terms and Conditions are governed by the laws of [your jurisdiction]. Any disputes will be resolved in the courts of [your jurisdiction].
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7. Contact Information
For questions about these Terms and Conditions, please contact us:
Email: itpropcs@outlook.com
Address: 102 Prestwick Terrace Calgary AB T2Z4Y6
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Effective Date: Aug 1 2024